Restaurant Management at a Glance

“Most people who open restaurants will fail, because they lack the fundamental understanding of restaurant math. Either they think they’re superstar cooks or they think they’re superstar hosts.”

- Joe Bastianich

Restaurant Management

Adopt a bespoke strategic management system suited to your restaurant needs, and implement best-practices to foster structured and sustainable growth.

Food Safety and Quality Control

Ensure that your team complies with Food Hygiene and Sanitation procedures and that dish preparation follows the highest quality standards.

Dynamic Food Costing

Keep track of your food cost in your menu items and create a sound pricing strategy.

Menu Engineering

Menu Engineering is a powerful tool that helps you optimize your menu-mix and increase the average check.

Customer Loyalty

Proper customer engagement creates a relevant emotional connection, which leads to loyalty and long-term relationships. I can help you enhance your customer service programs and design CRM strategies to foster customer loyalty.

Supplier Relationship Management

Assess your suppliers' strengths and capabilities and develop mutually beneficial and long-lasting relationships. I can assist you in your selection process and recommend endorsed purveyors.

Mystery Diner and Business Audit

Evaluate your operation in a strict, discrete and objective fashion by hiring my Mystery Diner service. If you prefer, I also offer a complete Business Diagnosis service.